I want you to love what arrives. If something's not right, here's how it works.

Returns

Open edition prints can be returned within 30 days of delivery, as long as they're unused and in the same condition you received them. Return shipping is the buyer's responsibility unless the item arrived damaged or defective.

Damaged in transit

If your print arrives damaged, email me a photo within 7 days of delivery and I'll send a replacement or issue a refund — no return needed.

Signed & numbered editions

Because these are limited, hand-signed pieces, they're final sale — the only exception is if they arrive damaged (see above).

Sale items

Discounted or sale items are final sale and can't be refunded.

Refunds

Once your return is received and inspected, your refund goes back to your original payment method. It can take a few business days for your bank to process it.

To start a return or report a damaged item, email hi@jeniferprince.store with your order number.